Peter Martin Home Appliance Centres have formed a unique position
in the major appliance market. Thirty seven years of major appliance
sales and service experience has produced |
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| Our commitment to customer service has created services to our customers that no other retailer can match or offer. |
| One on One Repair Service |
| Peter Martin Home Appliance Centre is the only independent appliance dealer in the Hamilton / Burlington area to offer their customers on site, factory direct service. Our repair service personnel are factory trained and certified.We service absolutely everything we sell. Our customers call us directly, not a 1 800 call center. Their call is scheduled within a two hour window and we are committed to arrive on time. Our on site parts department stocks over 500 individual parts to support every product we sell. We believe that the only way to guarantee impeccable repair service is to provide it directly to our customer one on one. |
| One on One Sales |
| When shopping for appliances you require the best information. That is why we continuously train our sales staff on the latest models and features. Our sales staff is there for you, whether you need product information, dimensions or advice, they are here to give you a superior presentation. Our sales staff is not commissioned. They will take the time to assist you, and select the best value for your individual need. After the appliance is delivered our sales person is available to you by e-mail, phone or in person. This continued support is our commitment to your satisfaction. |
| One on One Delivery |
| We do not subcontract our appliance delivery. Our delivery staff are employed by us and trained by us and they will provide the highest level of satisfaction. We believe the delivery is the most critical part of the transaction and we have only one opportunity to get it right. From our store to your home we get it right. |
| One on One Installation |
| Our installers are certified gas fitters who ensure your appliances meet the highest standard. Our installations are completed the day of delivery. Co-ordinating delivery and installation is our responsibility. Delivery and installation, in as little time as possible… is our commitment |